Last Updated: November 2025
MD TruCare respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit https://mdtrucare.com (the “Site”), communicate with us, or participate in our digital marketing programs.
By using our website or providing your information, you consent to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
A. Information You Provide Directly
Name, email address, phone number, and location (via contact forms or appointment requests).
Health-related inquiries or preferences when voluntarily shared.
Communication preferences for email and text messaging.
B. Automatically Collected Information
IP address, browser type, operating system, and device information.
Website usage data such as pages visited, time spent, and referral links.
Cookies and similar tracking technologies for analytics and performance monitoring.
C. Marketing & Communication Data
Information about your consent and engagement with our marketing emails or SMS messages.
Clicks, open rates, and unsubscribe actions to help us improve communications.
2. How We Use Your Information
Your information is used to:
3. Email & SMS Marketing Communications
By subscribing or submitting your contact details, you consent to receive:
Email updates on services, wellness content, and promotions.
SMS/MMS text messages for reminders, announcements, or limited-time offers.
You can opt out at any time by:
Clicking the “Unsubscribe” link in email messages, or
Replying “STOP” to any text message.
Standard message and data rates may apply. Consent to marketing communications is not required to receive medical care or services.
4. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and analyze website performance.
Cookies may collect anonymous traffic data but do not store personal health or contact information.
You can manage or disable cookies through your browser settings. However, disabling cookies may limit certain website features.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share limited data only in the following cases:
With trusted vendors and service providers who assist in operating our website, scheduling, or communications.
When required by law or legal process, such as complying with HIPAA, subpoenas, or government investigations.
For business operations, including analytics and secure marketing automation under confidentiality agreements.
All partners handling healthcare data must comply with HIPAA and maintain appropriate safeguards.
6. Data Security
We implement physical, technical, and administrative security measures to protect your information against loss, misuse, or unauthorized access.
All collected data—especially health-related inquiries—is securely transmitted using SSL encryption and stored in HIPAA-compliant systems.
7. Your Rights and Choices
You have the right to:
Request access to the personal data we hold about you.
Request corrections or deletion of your information (subject to medical record retention laws).
Withdraw marketing consent at any time.
Request a copy of our data handling practices or file a complaint if you believe your privacy has been violated.
To exercise these rights, please contact us at info@mdtrucare.com.
8. Third-Party Links
Our website may contain links to other healthcare resources or service providers. MD TruCare is not responsible for the content, privacy policies, or practices of third-party websites. We encourage you to review their policies before providing any personal information.
9. Children’s Privacy
We do not knowingly collect or solicit personal information from children under 13.
If we learn that a child has provided personal data, we will delete it immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any revisions will be posted on this page with a new “Last Updated” date. Continued use of the Site indicates your acceptance of the updated policy.
11. Contact Information
If you have questions, concerns, or requests about this Privacy Policy, please contact:
MD TruCare
305 Regency Pkwy, Suite 805
Mansfield, TX 76063
📞 (817) 592-2500
📧 info@mdtrucare.com